Cu.Bo Università Campus Bio-Medico di Roma, Via Regdo Scodro, 42, 00128 Roma RM
14:15-17:00
April 15, 2026
Classroom CB30B – 1st Floor
max 60 seats
Italian/English Interpretation
was created with two primary objectives:
to define common expectations and needs in order to build a system of shared standards for place experiences (Place Experience Index – PXI) and to map emerging technologies that could open up a new experience-based model for real estate asset management.
Part I — 2:30 PM
Where We Are
Opening
Keynote address · What role do places play today?
Keynote Address · Beyond CX. Why AI can put the Customer Experience Back at the Center
Chair: Daniele Di Fausto – CEO, eFM | Founder, ROAD
Part II — 3:00 PM
What challenges lie ahead
Make place for innovation
Roundtable Discussion
Chair: Emiliano Boschetto – Editor MIT Technology Review Italy
Part III — 4:00 PM
Why an alliance?
When an innovative ecosystem takes ‘space’.
Keynote Address – The Platform Revolution of Space
Closing Session
The PlaceTech Alliance’s Next Steps
Chair: Marta Bertolaso – Full professor of Logic and Philosophy of Science, Università Campus Bio-Medico di Roma
This Agenda can change without previous notice
Bringing together visionary minds from across continents, our international speakers share stories, insights, and ideas that transcend borders
CEO
eFM
Chief Technology, Innovation & Digital Officer
Ferrovie dello Stato Italiane
PMO
ROAD
Author, President
Mexican CX Association – DEC MX
Edgar L. and Harold H. Buttner Chair of Electrical Engineering and Computer Sciences
University of California, Berkeley
Publisher
MIT Technology Review Italia
Author
